Frequently Asked Questions

Can I handle pest problems myself, or should I hire a professional?

While there is a lot of do-it-yourself information available online, most DIY solutions only provide short-term relief. Professional pest control ensures the pest is correctly identified and treated using proven, safe, and effective methods. Certain pests, such as rodents and bed bugs, require specialized products and techniques that household remedies cannot address and may pose health risks if used improperly.

How do I know what type of pest I have or where they’re coming from?

Some pests are easy to identify, while others remain hidden. Signs like droppings, damage, odors, or noises can indicate activity. You can explore our pest identification resources, or we can perform a professional inspection and, if needed, analyze samples to determine the source and type of infestation.

What makes Maximum Pest Control Services different from other pest control companies?

We do not apply a one-size-fits-all approach. Every pest problem is unique, and treatments are customized based on the environment, pest behavior, and severity of the issue. Our focus is on thorough inspections, proven solutions, long-term results, and affordable options that provide real value.

Treatment Methods & Safety

What is Integrated Pest Management (IPM)?

Integrated Pest Management (IPM) is a strategic approach that combines inspection, monitoring, prevention, and targeted treatments. It focuses on long-term control using environmentally responsible methods while minimizing risks to people, property, and pets.

Are pest control treatments safe for my family and pets?

Yes. Treatments are selected and applied with safety in mind. We provide guidance on any temporary precautions required, such as keeping pets away from treated areas for a short period. Some treatments require no removal at all.

Will pest control treatments affect asthma or other medical conditions?

Please inform us of any medical conditions before treatment. We can adjust products and application methods accordingly. In many cases, bait-based and low-impact solutions are available that are suitable for individuals with asthma or sensitivities.

How long do we need to stay out of the home after treatment?

Most treatments require staying out of the treated area for approximately 3–4 hours. Bed bug treatments typically require a minimum of 4 hours. We also recommend ventilating the space afterward and washing items that were left exposed on floors.

Residential & Commercial Services

What pests are most common in homes across Southern Ontario?

Common household pests include ants, spiders, cockroaches, rodents, wasps, bed bugs, and occasional wildlife intrusions. Seasonal changes often increase pest activity, especially during colder months.

Do you provide pest control services for businesses?

Yes. We offer customized commercial pest control services for offices, restaurants, warehouses, retail spaces, and other facilities. Treatments are designed to meet industry regulations while minimizing disruption to daily operations.

How often should pest control treatments be done?

Treatment frequency depends on the pest and environment. Many properties benefit from quarterly or monthly maintenance. As a general guideline, no property should go longer than 12 months without an inspection or preventive service.

My current provider keeps spraying, but the problem won’t go away. Why?

Recurring infestations are often caused by environmental factors such as entry points, moisture, or nesting sites. Effective pest control requires proper assessment and correction of these contributing conditions, not just repeated applications.

Pricing, Guarantees & Scheduling

What guarantees do you offer?

• Residential services: 4-month guarantee on most insect and rodent treatments

• Carpenter ants & animal work: 4-month guarantee

• Commercial services: Guarantees vary due to environmental factors
  We recommend discussing guarantees directly so we can explain what applies to your situation.

How much does pest control cost?

Costs vary based on pest type, property size, and treatment complexity. After inspection, we provide clear recommendations so you understand what’s involved before proceeding.

How quickly can you respond to service calls?

Same-day service is often available. Most service requests are addressed within 24 hours, depending on urgency and technician availability.

Do you offer emergency or weekend services?

Yes. Emergency services are available, and Sunday appointments are offered by request or in urgent situations.

Specialized Services & Prevention

What do you do for carpenter ant infestations?

We inspect the structure to locate active areas and potential satellite nests. Treatment typically includes targeted interior and exterior applications using industry-leading products.

Do you offer odor control for dead animals or rodent issues?

Yes. We carry specialized odor control products designed to neutralize unpleasant smells and reduce airborne bacteria associated with rodent and wildlife issues.

Do I need to prepare before pest control service?

Preparation depends on the treatment. Many services require minimal preparation, while bed bug and flea treatments require more detailed prep. You’ll receive clear instructions in advance.

Will one treatment solve the problem, or do I need ongoing service?

We offer both one-time treatments and maintenance programs. While some issues can be resolved with a single visit, ongoing service provides long-term protection and peace of mind. We’ll recommend what makes the most sense based on your situation.

What methods do mice control experts use?

Professional mice control follows a step-by-step approach designed to eliminate mice and keep them from returning. This typically includes:

• Detailed inspections for droppings, rub marks, gnawing, and nesting areas

• Sealing entry points using steel wool, metal flashing, or chew-resistant sealants

• Strategic trap placement along walls and runways

• Secure bait stations used safely in garages, basements, or exterior areas

• Follow-up monitoring and prevention guidance

What are the most common entry points for mice in Ontario homes?

Mice usually enter homes where building materials meet or shift. Common entry points in Ontario homes include:

• Gaps around air conditioning lines, water pipes, gas lines, and utility cables

• Garage door corners and worn weather stripping

• Foundation cracks, rim joist gaps, and weeping tile cleanouts

• Dryer vents and damaged vent screens

• Soffit, fascia, and roofline gaps, especially near additions

How long does it take to fully eliminate a mice infestation?

Most infestations begin improving quickly, but full elimination depends on sealing entry points.

Typical timelines include:

• First 1–7 days: noticeable drop in activity

• 2–4 weeks: stabilization with fewer sightings or sounds

• 4–8 weeks: confirmation of elimination once exclusion work is complete

The fastest and most reliable results occur when removal and sealing are done together.

What’s the difference between baiting, trapping, and exclusion for mice control?

Each method plays a different role:

• Trapping: immediate reduction of indoor activity

• Baiting: controls ongoing pressure, often outdoors or in garages

• Exclusion: the long-term solution that seals entry points

For permanent results, exclusion is the most important step.

How do professionals confirm that mice or rats are completely gone?

Professionals rely on evidence-based monitoring rather than guesswork. Confirmation includes:

• Monitoring traps and stations for new activity

• Checking for fresh versus old droppings

• Follow-up inspections in attics and wall-adjacent areas

• Non-invasive inspection tools when needed

No new signs over a full activity cycle confirms elimination.

What mistakes do homeowners make that attract mice and rats?

Common mistakes that attract rodents include:

• Storing pet food or bird seed in thin bags

• Unsecured garbage or compost bins

• Clutter, wood piles, or overgrown vegetation near foundations

• Leaving garage doors partially open

• Ignoring small gaps that seem insignificant

Mice can fit through openings as small as a dime.

Are store-bought traps and poisons effective for long-term mice control?

DIY products can reduce activity short-term but rarely solve the root cause.

• Traps may catch a few mice, but entry points remain open

• Improper bait use can cause odor or safety issues

• Incorrect placement reduces effectiveness

If activity keeps returning, ongoing entry into the structure is usually the issue.

How do pest control technicians inspect attics and wall voids safely?

Professional inspections are done carefully and safely using:

• Protective equipment when insulation or droppings are present

• Walking on joists rather than drywall

• Lighting and mirrors to locate trails and nesting areas

• Targeted access points without unnecessary damage

What signs indicate mice are living inside walls or ceilings?

Common signs include:

• Scratching or scurrying noises at night

• Droppings in cabinets, furnace rooms, or pantries

• Chewed food packaging or shredded insulation

• Persistent musky odors in specific areas

• Pets focusing on walls or ceilings

What happens if mice die inside walls or inaccessible areas?

Occasionally, a dead rodent can cause a temporary odor. Professionals manage this by:

• Identifying the strongest odor source

• Improving ventilation and using odor-neutralizing methods

• Removing remains when accessible

• Sealing entry points to prevent recurrence

What should homeowners do after discovering mouse droppings?

Act quickly but carefully:

• Keep children and pets away

• Wear gloves and avoid dry sweeping or vacuuming

• Lightly dampen droppings before cleanup and seal waste in a bag

• Inspect under sinks, behind appliances, and pantry corners

Cleaning alone won’t solve the problem unless entry points are addressed.

Are pest control treatments effective during winter months?

Yes. During winter, rodents seek warmth indoors. Professionals focus on:

• Interior nesting and travel zones

• Basements, utility rooms, and attics

• Targeted treatments rather than blanket exterior spraying

Can rodents cause long-term damage to a home?

Yes. Rodents can chew wiring, damage insulation, and contaminate materials, leading to:

• Electrical repairs

• Insulation replacement

• Cleanup and sanitizing

• Repeat infestations if gaps aren’t sealed

What role does sealing and exclusion play compared to spraying?

Sealing stops the problem from returning. Spraying reduces activity but doesn’t address entry points.

• Spraying controls symptoms

• Exclusion fixes the cause

How do ongoing pest control programs save money?

Ongoing programs help prevent small problems from becoming costly emergencies by reducing:

• Repeat infestations

• Property damage

• Emergency service calls

• Stress and uncertainty

For homes in Hamilton, Burlington, Oakville, Mississauga, and Scarborough, prevention is often more cost-effective than repeated one-time treatments.

Choosing a Pest Control Provider

What should I look for in a pest control company?

Look for proper licensing, clear communication, transparent pricing, and proven results. A reputable provider should explain the problem, the treatment plan, and how you can help prevent future issues.

Where do you provide service?

We proudly serve residential and commercial clients throughout the Greater Toronto Area, including Burlington, Milton, Hamilton, Mississauga, Scarborough, Oakville, and surrounding areas in Ontario.

How do I contact Maximum Pest Control Services?

If you’re experiencing a pest issue or have questions, contact us directly at (905) 582-5502 to schedule an inspection or discuss your concerns.